Systems Administrator
REPORTABILITY: Director of Information Technology
DIRECT REPORTS: N/A
UPDATED: 01/2023
Summary
The Systems Administrator is responsible for the California Farm Bureaus (CAFB) system infrastructure, including administration, monitoring, upgrades, security, backup/recovery, and documentation of the system environment.
Essential Duties and Responsibilities
- Schedules Host System operational support, administration, processing, and upgrades and deploys system changes using automated deployment tools (e.g. WDS and PDQ).
- Oversees Data Center systems performance monitoring/analysis/tuning and physical infrastructure monitoring.
- Oversees system log monitoring and alerting.
- Executes enterprise backup & recovery administration.
- Assists with planning and execution of server patching/hardening.
- Provisions and maintains test and training environments.
- Performs Office 365 / Exchange administration & monitoring.
- Oversees digital certificate renewal and DNS registration and renewal.
- Oversees SharePoint Administration and the digital phone system
- Analyzes vulnerabilities identified in system scans and provides mitigation recommendations / performs mitigation.
- Assist Director with creating, updating and testing security processes, procedures, and remediation of any security vulnerabilities.
- Assists in monitoring ticketing systems. Prioritizes and assigns ticket response to staff in Director’s absence.
- Provides 2nd level situation management for incidents and 2nd & 3rd level management for vendor application incidents.
- Provides guidance to Help Desk staff and project oversight as needed.
- Create and update documentation for knowledge base.
- Other duties may include special projects as assigned, providing support in all project phases from planning and analysis to implementation and ongoing maintenance.
- Including other duties assigned by the IT Director.
Qualifications
- Bachelor’s Degree in management information systems or Computer Science or 3–5 years managing enterprise systems in VMware, Azure infrastructure and MS Active Directory.
- MCSA (Microsoft Certified System Administrator), VMware Certification, Azure Certification. 3–5 years of experience implementing and managing Microsoft and VMware infrastructures.
- Must be customer service oriented with strong interpersonal skills, dependable and flexible.
- Strong oral and written communication skills with the ability to present ideas and solutions in user-friendly language.
- Experience working in a team-oriented, collaborative environment with the skills to provide mentorship and training to less experienced peers.
- Adept at reading, writing and interpreting technical documentation and procedure manuals.
- Ability to research software issues and products as required while effectively prioritizing and executing tasks in a high-pressure environment.
- Highly self- motivated with keen attention to detail and proven analytical and problem-solving skills.
- 3-5 years of technical hands-on system administration experience in a Microsoft environment, VMware, Azure and Office 365.
- Support experience and working knowledge of Nimble SAN.
- Experience with HPE Server DL series servers.
- Experience supporting firewalls. (CISCO and Fortinet).
- Experience with routing & switching with CISCO equipment and VMware.
- Experience with MS BackOffice Technology (Active Directory, Exchange, Office 365, MS Server 2008, 2012 and 2016).
- Working knowledge of system performance configuration and tuning techniques.
- Understanding of network security systems, monitoring, and reporting.
- Working knowledge of current storage technologies such as SAN or NAS, as well as LDAP/NFS/CIFS integration.
- Experience with data protection systems and disaster recovery systems.
- Support experience with ERP systems.
- Demonstrated project management and problem analysis/resolution skills.
- Demonstrated ability to train staff in concepts related to areas of expertise.
- Ability to occasionally work after hours or on weekends to accomplish tasks that cannot be completed during normal business hours.
- Capacity to lift up to 50 lbs.
California Farm Bureau Federation is an Equal Opportunity Employer
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