Systems Administrator

REPORTABILITY: Director of Information Technology

DIRECT REPORTS: N/A

UPDATED: 01/2023

Summary

The Systems Administrator is responsible for the California Farm Bureaus (CAFB) system infrastructure, including administration, monitoring, upgrades, security, backup/recovery, and documentation of the system environment.

Essential Duties and Responsibilities

• Schedules Host System operational support, administration, processing, and upgrades and deploys system changes using automated deployment tools (e.g. WDS and PDQ).
• Oversees Data Center systems performance monitoring/analysis/tuning and physical infrastructure monitoring.
• Oversees system log monitoring and alerting.
• Executes enterprise backup & recovery administration.
• Assists with planning and execution of server patching/hardening.
• Provisions and maintains test and training environments.
• Performs Office 365 / Exchange administration & monitoring.
• Oversees digital certificate renewal and DNS registration and renewal.
• Oversees SharePoint Administration and the digital phone system
• Analyzes vulnerabilities identified in system scans and provides mitigation recommendations / performs mitigation.
• Assist Director with creating, updating and testing security processes, procedures, and remediation of any security vulnerabilities.
• Assists in monitoring ticketing systems. Prioritizes and assigns ticket response to staff in Director’s absence.
• Provides 2nd level situation management for incidents and 2nd & 3rd level management for vendor application incidents.
• Provides guidance to Help Desk staff and project oversight as needed.
• Create and update documentation for knowledge base.
• Other duties may include special projects as assigned, providing support in all project phases from planning and analysis to implementation and ongoing maintenance.
• Including other duties assigned by the IT Director.

Qualifications

• Bachelor’s Degree in management information systems or Computer Science or 3–5 years managing enterprise systems in VMware, Azure infrastructure and MS Active Directory.
• MCSA (Microsoft Certified System Administrator), VMware Certification, Azure Certification.  3–5 years of experience implementing and managing Microsoft and VMware infrastructures.
• Must be customer service oriented with strong interpersonal skills, dependable and flexible.
• Strong oral and written communication skills with the ability to present ideas and solutions in user-friendly language.
• Experience working in a team-oriented, collaborative environment with the skills to provide mentorship and training to less experienced peers.
• Adept at reading, writing and interpreting technical documentation and procedure manuals.
• Ability to research software issues and products as required while effectively prioritizing and executing tasks in a high-pressure environment.
• Highly self- motivated with keen attention to detail and proven analytical and problem-solving skills.
• 3-5 years of technical hands-on system administration experience in a Microsoft environment, VMware, Azure and Office 365.
• Support experience and working knowledge of Nimble SAN.
• Experience with HPE Server DL series servers.
• Experience supporting firewalls. (CISCO and Fortinet).
• Experience with routing & switching with CISCO equipment and VMware.
• Experience with MS BackOffice Technology (Active Directory, Exchange, Office 365, MS Server 2008, 2012 and 2016).
• Working knowledge of system performance configuration and tuning techniques.
• Understanding of network security systems, monitoring, and reporting.
• Working knowledge of current storage technologies such as SAN or NAS, as well as LDAP/NFS/CIFS integration.
• Experience with data protection systems and disaster recovery systems.
• Support experience with ERP systems.
• Demonstrated project management and problem analysis/resolution skills.
• Demonstrated ability to train staff in concepts related to areas of expertise.
• Ability to occasionally work after hours or on weekends to accomplish tasks that cannot be completed during normal business hours.
• Capacity to lift up to 50 lbs.

California Farm Bureau Federation is an Equal Opportunity Employer