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    Systems Administrator

    REPORTABILITY: Director of Information Technology

    DIRECT REPORTS: N/A

    UPDATED: 01/2023

    Summary

    The Systems Administrator is responsible for the California Farm Bureaus (CAFB) system infrastructure, including administration, monitoring, upgrades, security, backup/recovery, and documentation of the system environment.

    Essential Duties and Responsibilities

    • Schedules Host System operational support, administration, processing, and upgrades and deploys system changes using automated deployment tools (e.g. WDS and PDQ).
    • Oversees Data Center systems performance monitoring/analysis/tuning and physical infrastructure monitoring.
    • Oversees system log monitoring and alerting.
    • Executes enterprise backup & recovery administration.
    • Assists with planning and execution of server patching/hardening.
    • Provisions and maintains test and training environments.
    • Performs Office 365 / Exchange administration & monitoring.
    • Oversees digital certificate renewal and DNS registration and renewal.
    • Oversees SharePoint Administration and the digital phone system
    • Analyzes vulnerabilities identified in system scans and provides mitigation recommendations / performs mitigation.
    • Assist Director with creating, updating and testing security processes, procedures, and remediation of any security vulnerabilities.
    • Assists in monitoring ticketing systems. Prioritizes and assigns ticket response to staff in Director’s absence.
    • Provides 2nd level situation management for incidents and 2nd & 3rd level management for vendor application incidents.
    • Provides guidance to Help Desk staff and project oversight as needed.
    • Create and update documentation for knowledge base.
    • Other duties may include special projects as assigned, providing support in all project phases from planning and analysis to implementation and ongoing maintenance.
    • Including other duties assigned by the IT Director.

    Qualifications

    • Bachelor’s Degree in management information systems or Computer Science or 3–5 years managing enterprise systems in VMware, Azure infrastructure and MS Active Directory.
    • MCSA (Microsoft Certified System Administrator), VMware Certification, Azure Certification.  3–5 years of experience implementing and managing Microsoft and VMware infrastructures.
    • Must be customer service oriented with strong interpersonal skills, dependable and flexible.
    • Strong oral and written communication skills with the ability to present ideas and solutions in user-friendly language.
    • Experience working in a team-oriented, collaborative environment with the skills to provide mentorship and training to less experienced peers.
    • Adept at reading, writing and interpreting technical documentation and procedure manuals.
    • Ability to research software issues and products as required while effectively prioritizing and executing tasks in a high-pressure environment.
    • Highly self- motivated with keen attention to detail and proven analytical and problem-solving skills.
    • 3-5 years of technical hands-on system administration experience in a Microsoft environment, VMware, Azure and Office 365.
    • Support experience and working knowledge of Nimble SAN.
    • Experience with HPE Server DL series servers.
    • Experience supporting firewalls. (CISCO and Fortinet).
    • Experience with routing & switching with CISCO equipment and VMware.
    • Experience with MS BackOffice Technology (Active Directory, Exchange, Office 365, MS Server 2008, 2012 and 2016).
    • Working knowledge of system performance configuration and tuning techniques.
    • Understanding of network security systems, monitoring, and reporting.
    • Working knowledge of current storage technologies such as SAN or NAS, as well as LDAP/NFS/CIFS integration.
    • Experience with data protection systems and disaster recovery systems.
    • Support experience with ERP systems.
    • Demonstrated project management and problem analysis/resolution skills.
    • Demonstrated ability to train staff in concepts related to areas of expertise.
    • Ability to occasionally work after hours or on weekends to accomplish tasks that cannot be completed during normal business hours.
    • Capacity to lift up to 50 lbs.

    California Farm Bureau Federation is an Equal Opportunity Employer

    Contact
    • Phone: (916) 561-5500
    • Fax: (916) 561-4507
    • Email: cfbf@cfbf.com
    • 2600 River Plaza Dr.
    • Sacramento, CA 95833
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